Where are you located?

Olde Port Counseling, PLLC is located at 406 The Hill in Portsmouth, NH off of High Street in downtown. From the Hanover Garage, located in the heart of downtown Portsmouth, walk down High Street past the Hilton Garden Inn. Olde Port Counseling is in the yellow building and you will find the sign on the side of the building. When you walk in the front door, the waiting room is on the left. Your clinician will be out to get you in the waiting room when it is your appointment time. For a map, click here.

Where do I park?

Unfortunately, there is no parking at our building. There is parking located on High Street and plenty of on street parking (rates vary) located in downtown Portsmouth or at the Hanover or Foundry Place garages. There is limited free parking at Prescott Park and at the Parrott Avenue Lot, however, expect a 10-12 minute walk if you choose to park there.

How long do sessions last?

Initial appointments are approximately 60 minutes in length and ongoing therapy is 45-60 minutes.

How do I pay for sessions?

You can pay for therapy using your FSA card, HSA card, credit card, debit card, cash, or check. Payment for services is due at the time of service.

Can I use my insurance to pay for therapy?

Each clinician is credentialed with different insurance plans. Check with your insurance provider and your clinician to ensure your insurance is accepted.

Can I use my insurance benefits for couple’s therapy?

The answer to this is not straight forward. Insurance companies operate on a diagnosis model, meaning that there has to be a diagnosis in order for them to reimburse for the service. There has to be a diagnosis that given to either party in the couple in order for the insurance to reimburse for the service. In some instances, a diagnosis is not indicated for either party. In this case, you cannot use your insurance benefits.

How is therapy different from talking with my friend or family member?

Having a close friend or family member to talk with about personal problems is an important part of a healthy support network. Having these individuals helps to support positive mental health outcomes. Often, this is enough to move past roadblocks. Sometimes, though, the same roadblock may continue to surface or you may not feel comfortable sharing deeply personal information with your support network because of how they may react. Talking with a trained expert, in a safe, confidential, non-judgmental atmosphere can help you uncover previously unrecognized behavioral and emotion patterns that may be contributing to these roadblocks.